Anti Spam Policy
How to identify phishing emails
There are several reasons why you can receive unsolicited emails, usually referred to as junk or spam emails. The first step to dealing with them is to learn about these messages.
Added to a spam list?
This kind usually collect data from your computer and sell your addresses to third party vendors. If your email address happens to be on the list, it will be passed on and on to other spammers.
Computer generated list
Spammers are also able to generate addresses through computer programs. The programs usually make guesses based on first names, businesses or professional usernames and popular nicknames. Once they have these they can send you an email.
What services did you sign up for?
When you sign up for a service on the internet there are some providers who go ahead and sell your information to other third parties and it is from there that you will start receiving spam emails from time to time.
Public disclosure in forums
When you disclose your email in a website or a public forum, anyone can copy it and use it to send you spam mail.
In order to deal with spam appropriately, you will need to carry out the following steps:
- Enable junk mail filtering on your email address. Alternatively, you can just mark suspicious emails as spam
- Contact your administrator when you receive a suspicious email. It is also possible for you to consult the administrator of the domain from which you have received spam mail
It is important to note that spamming violates the ISP Acceptable Use Policy, and you should report any instances immediately for further action.
If you come across any spam mail or suspicious mail, kindly report it to us at email@example.com Remember to mention all details about the email, including the header of the source message.
Our administrators will work on our end to investigate and filter the message from our servers so that you should not be able to get any such messages again.
In order to send the concern to our administrators, you should follow the following steps:
- While viewing the message, select Forward as Attachment in the Message menu.
- Send the message to firstname.lastname@example.org
- Send the same message to abuse@domainaddress; Replace "domainaddress" with the domain from where the mail originates. If for example the mail was from spammail.com, you should send the message to email@example.com
If you are using Microsoft Outlook 2003 or 2007, you can use the following steps to forward the message as an attachment.
- Go to Options in the Tools menu.
- In the Options window, under the Preferences tab click on Email Options.
- In the Email Options window, under the "On replies and forwards" section, make a note of the current setting, then change the setting for "When forwarding a message" to "Attach original message."
- Click OK.
- Select the message you would like to forward as an attachment and choose forward. The message will then be sent as an attachment.
Follow the below steps to if you would like to return Outlook's forwarding feature to default settings
- Choose Options from the Tools menu.
- In the Options window, under the Preferences tab click on Email Options
- In the Email Options window, under the "On replies and forwards" section, change the setting for "When forwarding a message" back to the original setting you noted earlier. (This will most likely be "Include original message text").
- Click OK.